The SMB Community Podcast

Hosted ByKarl W. Palachuk

Podcasts for IT consultants and managed service providers in the SMB Community.

Hosts

Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of twenty books, most of which are also available as audio books.

He is the founder of the Small Biz Thoughts Community and maintains several blogs, including Small Biz Thoughts and Relax Focus Succeed.

Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He was an active, hands-on Systems Engineer until January of 2017.

Amy Babinchak is the owner of three IT related businesses: Harbor Computer Services, Third Tier, and Sell My MSP. She has been working in the small and medium business IT field for more than 20 years. Amy is a technical person with advanced skills in networking design, management, and implementation. She values technology for what it does for people and the success it brings to business.

Amy is also a Microsoft MVP for 14 years. She has received numerous leadership awards and is a valued member of various boards. She is a member of the executive council of the Managed Services community at CompTia.

James Kernan is the author of the 36 Month Millionaire Program, and recently published books, Leadership Essentials for Successful Executives and Business Tips. For the past 12 years, James has served as a Principal Consultant for Kernan Consulting and provides Coaching, Advising and Mentoring programs to entrepreneurs and leaders.

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All Episodes

Datto Wins Best in Show at GFI

I had a good visit with Rob T. Rae from Datto at the GFI Max 2014 conference this week. Later in the day, Datto was awarded both Best in Show and Best Exhibitor Interaction awards. Datto is a backup and disaster recovery company with about 400…

The Office 365 Gold Rush Is On – and so is the SMB Nation Fall Conference

In September 2nd’s episode of , Karl welcomes back ‘s Harry Brelsford to discuss the latest on Windows XP and Server 03 migrations. Resident Oddball Amy Babinchak also joins the show to talk about . You can find the Sept 2nd…

Avoid Overwhelm As An IT Business Owner

August 19th’s episode of  welcomes Richard Tubb to talk about his book . Richard joined Karl earlier in the year in Karl’s annual  and the two frequently collaborate in the MSP consulting space. Also in this episode,…

The Dream IT Initiative

August 5th’s episode of featured Cisco’s Michelle Ragusa-McBain who talked about CompTIA’s Advancing Women in IT Group (AWIT). Michelle is the Vice Chair of the group, which offers aspiring female IT professionals resources,…

Systematic Success Breakdown

Don’t miss the July 15th episode of  which features a special peek into this year’s 3rd annual Online Conference put on by Karl Palachuk and the team! The was a tremendous success. The online event grows by the year and always features…

Patching the Human & The SMBKitchen Project

In the July 1st episode of Odd Tuesdays, Karl talks to Phil Elder and Susan Bradley from the SMBKitchen Project. The pair talk about the managed services educational programs they are involved in and offer the chance for a lucky Odd…

Hybrid On Premise Cloud & Conceptual Selling

June 17th’s episode of Odd Tuesdays features CEO Nick East and  Jenifer Landers, both of whom are keynote speakers in this month’s online conference.  In this episode, Nick outlines a solution Zynstra is gearing up to launch in…

The Profit Value of Working in Real Time

Catch June 3rd’s episode of Odd Tuesdays where MSP Coach Manuel Palachuk talks about the importance of everyone from management to admin working in real time in your managed service business. Manuel just completed a 5-week course covering…

Cloud Managed WiFi – WFaaS

Check out the latest Podcast episode of Odd Tuesdays where Karl investigates WiFi as a Service offering. Our Oddballs segment also features perspectives on and best practice tips in delegating in your MSP business.You can find the…