The SMB Community Podcast

Hosted ByKarl W. Palachuk

Podcasts for IT consultants and managed service providers in the SMB Community.


Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of twenty books, most of which are also available as audio books.

He is the founder of the Small Biz Thoughts Community and maintains several blogs, including Small Biz Thoughts and Relax Focus Succeed.

Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He was an active, hands-on Systems Engineer until January of 2017.

Amy Babinchak is the owner of three IT related businesses: Harbor Computer Services, Third Tier, and Sell My MSP. She has been working in the small and medium business IT field for more than 20 years. Amy is a technical person with advanced skills in networking design, management, and implementation. She values technology for what it does for people and the success it brings to business.

Amy is also a Microsoft MVP for 14 years. She has received numerous leadership awards and is a valued member of various boards. She is a member of the executive council of the Managed Services community at CompTia.

James Kernan is the author of the 36 Month Millionaire Program, and recently published books, Leadership Essentials for Successful Executives and Business Tips. For the past 12 years, James has served as a Principal Consultant for Kernan Consulting and provides Coaching, Advising and Mentoring programs to entrepreneurs and leaders.

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All Episodes

Datto’s Continuity & an ASCII Scoop

In the October 21st  episode , joins the show to discuss continuity as a viable solution for small business. Karl and Rob also discuss the future of hybrid cloud solutions and data storage issues, particularly in relation to storage across…

Jeff Ponts Highlights Datatel’s Integration Options

Oct 7th’s episode of sees ‘ Jeff Ponts join the show. Jeff talks about software integration vs. systems integration. Jeff also talks about the other hats he wears, to include President of the  (TCA) and Co-Chair to . This…

Brain Bites

The Sept 16th episode of Odd Tuesday highlights a Kickstarter campaign Chip Reaves from launched to raise awareness for a series of courses Bigger Brains is currently developing. The Brain Bites mini-courses are basic productivity…

Datto Wins Best in Show at GFI

I had a good visit with Rob T. Rae from Datto at the GFI Max 2014 conference this week. Later in the day, Datto was awarded both Best in Show and Best Exhibitor Interaction awards. Datto is a backup and disaster recovery company with about 400…

The Office 365 Gold Rush Is On – and so is the SMB Nation Fall Conference

In September 2nd’s episode of , Karl welcomes back ‘s Harry Brelsford to discuss the latest on Windows XP and Server 03 migrations. Resident Oddball Amy Babinchak also joins the show to talk about . You can find the Sept 2nd…

Avoid Overwhelm As An IT Business Owner

August 19th’s episode of  welcomes Richard Tubb to talk about his book . Richard joined Karl earlier in the year in Karl’s annual  and the two frequently collaborate in the MSP consulting space. Also in this episode,…

The Dream IT Initiative

August 5th’s episode of featured Cisco’s Michelle Ragusa-McBain who talked about CompTIA’s Advancing Women in IT Group (AWIT). Michelle is the Vice Chair of the group, which offers aspiring female IT professionals resources,…

Systematic Success Breakdown

Don’t miss the July 15th episode of  which features a special peek into this year’s 3rd annual Online Conference put on by Karl Palachuk and the team! The was a tremendous success. The online event grows by the year and always features…

Patching the Human & The SMBKitchen Project

In the July 1st episode of Odd Tuesdays, Karl talks to Phil Elder and Susan Bradley from the SMBKitchen Project. The pair talk about the managed services educational programs they are involved in and offer the chance for a lucky Odd…