The SMB Community Podcast

Hosted ByKarl W. Palachuk

Podcasts for IT consultants and managed service providers in the SMB Community.

Hosts

Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of twenty books, most of which are also available as audio books.

He is the founder of the Small Biz Thoughts Community and maintains several blogs, including Small Biz Thoughts and Relax Focus Succeed.

Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He was an active, hands-on Systems Engineer until January of 2017.

Amy Babinchak is the owner of three IT related businesses: Harbor Computer Services, Third Tier, and Sell My MSP. She has been working in the small and medium business IT field for more than 20 years. Amy is a technical person with advanced skills in networking design, management, and implementation. She values technology for what it does for people and the success it brings to business.

Amy is also a Microsoft MVP for 14 years. She has received numerous leadership awards and is a valued member of various boards. She is a member of the executive council of the Managed Services community at CompTia.

James Kernan is the author of the 36 Month Millionaire Program, and recently published books, Leadership Essentials for Successful Executives and Business Tips. For the past 12 years, James has served as a Principal Consultant for Kernan Consulting and provides Coaching, Advising and Mentoring programs to entrepreneurs and leaders.

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All Episodes

Break-Fix vs. Managed Services – with Dave Sobel

This SMB Community Podcast is the second in a six-part series entitled Break-Fix vs. Managed Services, with Dave Sobel, Senior Director of MSP Evangelism at SolarWinds MSP. For six weeks, we’ll be talking about how to get the most out of your…

What to Look for in a Remote Support Tool – with Dave Sobel

This SMB Community Podcast is the first in a six-part series entitled Remote Control Deep Dive: Build and Grow Your Business, with Dave Sobel, Senior Director of MSP Evangelism at SolarWinds MSP. For the next six weeks, we’ll be talking about…

Manuel Palachuk – Agile Service Delivery

This SMB Community Podcast features my brother Manuel, discussing his new Agile Service Delivery philosophy and training. Basically, Agile Service Delivery applies the principles of “agile” to the industry of managed services. As Manuel says, we…

Nigel Moore on the Tech Tribe, Community, Culture, and More

This SMB Community Podcast features Nigel Moore from . Topics include his community, crazy selling prices for MSPs, and a great discussion about building culture within your IT business. I always enjoy talking to Nigel. I met him just over ten years…

Jennifer Fields: Specialized Marketing for MSPs

Jennifer Fields of Astek Marketing has been helping out with my this year. She implements marketing programs for managed service providers. Jennifer has been helping MSPs for more than five years. She’ll help you build a list, clean it, pre-approve…

Josh Peterson: Mergers, Acquisitions, and How to Survive as a Small Shop In a Fast Changing World

I had a great interview with Josh Peterson of Bering McKinley () about the state of our industry and what small IT consultants need to be paying attention to. Our first topic was actually unplanned. We just started talking about what we’re seeing as…

Stephanie Chandler on The Nonfiction Book Publishing Plan

Stephanie Chandler is a long-time friend and mastermind partner. We are happy to announce our first book project together – The Nonfiction Book Publishing Plan. Between us, we have almost thirty books. But Stephanie also runs Authority…

Frank Bravata: Use Speaking to Get More Clients

Frank Bravata is a technology expert, serial entrepreneur, public speaker, best-selling author, podcaster and Veterans’ supporter. He works as a business technology coach assisting companies all over the country to fuel their explosive growth…

Gil Cargill: Add 7 Figures to Your Top Line

Gil Cargill is a sales trainer and coach. In this interview he talks about the importance of business-focused communication during sales calls. Too many technicians thing clients care about technology. They don’t. They care about how you can…