The SMB Community Podcast

Hosted ByKarl W. Palachuk

Podcasts for IT consultants and managed service providers in the SMB Community.

Hosts

Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of twenty books, most of which are also available as audio books.

He is the founder of the Small Biz Thoughts Community and maintains several blogs, including Small Biz Thoughts and Relax Focus Succeed.

Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He was an active, hands-on Systems Engineer until January of 2017.

Amy Babinchak is the owner of three IT related businesses: Harbor Computer Services, Third Tier, and Sell My MSP. She has been working in the small and medium business IT field for more than 20 years. Amy is a technical person with advanced skills in networking design, management, and implementation. She values technology for what it does for people and the success it brings to business.

Amy is also a Microsoft MVP for 14 years. She has received numerous leadership awards and is a valued member of various boards. She is a member of the executive council of the Managed Services community at CompTia.

James Kernan is the author of the 36 Month Millionaire Program, and recently published books, Leadership Essentials for Successful Executives and Business Tips. For the past 12 years, James has served as a Principal Consultant for Kernan Consulting and provides Coaching, Advising and Mentoring programs to entrepreneurs and leaders.

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All Episodes

Zack Rosenberg Delivers Custom Video

I talked to Zack Rosenberg about his custom video program – Catapult. As Zack points out, by 2021 more than 82% of internet traffic will be against video, a number that will accelerate once everyone has 5G internet speeds. Video is pricey and…

Harry Brelsford Announces New Book: How to Be an MSP

I was happy to interview Harry on the official announcement of his new book – . It is now officially released. In this interview, Harry also announces another new adventure: A serious focus on the cannabis industry as the largest new vertical…

Ken Dwight – Dr. Virus

This interview with Ken Dwight covers a lot of territory. Ken Dwight Ken train IT Pros on cutting-edge virus fighting and virus remediation. He show folks how to dig into the guts of machines to do much more than “remove” viruses. Rather than…

Lori Tisinai – IT Owners Compass

Had a great interview with Lori Tisinai from the IT Owners Compass conference – . Lori Tisinai ITO Compass is April 27-28 in downtown Chicago, with a reception the night before. Plan to join me there! I am proud to be the keynote speaker for this…

James Kernan – Ten Best Practices for Successful Sales Organization

I caught up with one of my favorite coaches, James Kernan, a few days ago. James Kernan He was eager to talk about the Ten Best Practices for a Successful Sales Organization. James runs the Millionaire Mastermind Group – Meeting in Orlando March…

Alex Hoff on Network Management in the Cloud Era

I interviewed Alex Hoff from Auvik from my hotel room in Chicago. Topic: Managed Network Services: Your Next Critical Opportunity. Best comment is that entrepreneurs always go where the white space is. Love that. Whenever you create an offering, you…

Amy Babinchak on Valuing Your MSP (and more)

I interviewed Amy yesterday on three topics. Two (Third Tier and the SBT Community meeting) were quick. We spent most of our time on the topic of mergers, acquisitions, and “Sell My MSP.” Amy Babinchak Best comment is a quote from Will Smith. What…

Bigger Brains Adds BrainBot

I always love to catch up with Chip Reaves from Bigger Brains. This interview is no exception. Bigger Brains is an educational service that you can resell to your clients. They have more than one hundred e-learning modules for everything from Office…

Accelerate Azure Deployment with Nerdio

I interviewed Pete Langas from Nerdio – . Pete is the Sr. Director of Strategic Partnership and Distribution at Nerdio. Nerdio empowers managed service providers to build and/or rapidly grow their cloud IT practices through what Pete calls a…