Podcasts for IT consultants and managed service providers in the SMB Community.
Hosts
Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of twenty books, most of which are also available as audio books.
He is the founder of the Small Biz Thoughts Community and maintains several blogs, including Small Biz Thoughts and Relax Focus Succeed.
Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He was an active, hands-on Systems Engineer until January of 2017.
Amy Babinchak is the owner of three IT related businesses: Harbor Computer Services, Third Tier, and Sell My MSP. She has been working in the small and medium business IT field for more than 20 years. Amy is a technical person with advanced skills in networking design, management, and implementation. She values technology for what it does for people and the success it brings to business.
Amy is also a Microsoft MVP for 14 years. She has received numerous leadership awards and is a valued member of various boards. She is a member of the executive council of the Managed Services community at CompTia.
James Kernan is the author of the 36 Month Millionaire Program, and recently published books, Leadership Essentials for Successful Executives and Business Tips. For the past 12 years, James has served as a Principal Consultant for Kernan Consulting and provides Coaching, Advising and Mentoring programs to entrepreneurs and leaders.
Host James sits down with Val King. Val is the CEO of Whitehat Virtual Technologies and responsible for day-to-day-operations, as well as leading the company’s product development and technology strategy. Val has 20 years of experience in…
1.) MSP Question of The Week How important is work culture as it relates to acquisition or merger? and Why everything boils down to customer experience… See: 2.) Five minutes with a Smart Person – Val King of Whitehat Technologies Val…
1.) MSP Question of The Week How do busy MSP business owners deal with stress? Host Amy and Host James discuss their strategies. — 2.) Five Minutes with A Smart Person – Eric Anthony Host James…
Host Amy and Host James catch up and catch a tan. 1.) MSP Question of The Week What is the best business structure for new MSPs? See: — 2.) More Tech Layoffs? EY Announces Layoffs in Response to…
*Due to a small error, we are re-releasing this episode that was originally set for January 19th, 2024. Thanks for understanding. 🙂 1.) Should you update your GOALS and OBJECTIVES every year? The short answer? Yes. Email James…
Host Karl does a deep dive into the four steps you need to take for your “AI Strategy” in 2024. Learn it, use it, teach it, sell it. Whatever you do, just don’t ignore it. AUSTIN TX – MASTERMIND LIVE (March 28-29th) …
1.) Should you update your GOALS and OBJECTIVES every year? The short answer? Yes. Email James ( for his one page business plan exercise. — 3.) Notes on The News Is Connectwise…
Host Karl sits down with friend, Jerry Koutavas. As President of The ASCII Group, Jerry Koutavas is responsible for creating resources and services aimed at helping IT and managed service providers better manage their time and their bottom line….
1.) MSP Question of the week: Will the US economy adversely affect my business? In summation, it will…if YOU let it. And what does tabasco hot sauce have to do with you? — 2.) Notes on…
MSP Radio is the destination for news and commentary on the IT Solution Provider world.
Apple Podcasts
Stitcher