The SMB Community Podcast

Hosted ByKarl W. Palachuk

Podcasts for IT consultants and managed service providers in the SMB Community.


Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of twenty books, most of which are also available as audio books.

He is the founder of the Small Biz Thoughts Community and maintains several blogs, including Small Biz Thoughts and Relax Focus Succeed.

Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He was an active, hands-on Systems Engineer until January of 2017.

Amy Babinchak is the owner of three IT related businesses: Harbor Computer Services, Third Tier, and Sell My MSP. She has been working in the small and medium business IT field for more than 20 years. Amy is a technical person with advanced skills in networking design, management, and implementation. She values technology for what it does for people and the success it brings to business.

Amy is also a Microsoft MVP for 14 years. She has received numerous leadership awards and is a valued member of various boards. She is a member of the executive council of the Managed Services community at CompTia.

James Kernan is the author of the 36 Month Millionaire Program, and recently published books, Leadership Essentials for Successful Executives and Business Tips. For the past 12 years, James has served as a Principal Consultant for Kernan Consulting and provides Coaching, Advising and Mentoring programs to entrepreneurs and leaders.

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All Episodes

IT Companies Working Remote: Advice from Amy Babinchak and Joshua Liberman

Karl sat down with Community Leaders Amy Babinchak and Joshua Liberman to talk about remote work. Amy runs Harbor Computer Services, which always runs a remote operation. They invite all employees in for a weekly meeting, but the rest of the time,…

Danny Jenkins: Stop Relying on Threat Detection

James Kernan meets with Danny Jenkins to discuss how ThreatLocker adds a new and different level of security for MSPs.  ThreatLocker CEO, Danny Jenkins is a technical guru with a deep understanding of corporate IT and cybersecurity. He has an…

Nigel Moore: Survive and Thrive in Uncertain Times

Nigel built and sold a managed service business – and survived the last big recession. In this interview he talks with Karl Palachuk about the lessons he’s learned. Nigel went on to found the Tech Tribe membership community and now helps hundreds of…

Justin Esgar – ACES Conference 2020: The Prequel

Host Karl Palachuk meets up with Justin Esgar to talk about the ACES Conference 2020: The Prequel – a free conference for all small to medium business owners, to help them survive and thrive in a post-Covid world! Justin is the owner of Virtua…

smbcp Schijns 202004 AB

Host Amy Babinchak talks with Janet Schijns about how to generate demand, social selling, tactics to use when times are bad and community based IT marketing – you won’t want to miss this. Janet Schijns is CEO and Co-Founder of JS Group, a go to market…

Tim Taylor on Sales Techniques that Work

Host James Kernan interviewed Tim Taylor. Tim is the Founder and President of TaylorWorks, Inc., a leading Managed Service provider in Central Florida. For over 20 years, TaylorWorks has provided companies with proactive IT consulting and support…

Cannabis Industry to Grow During the Economic Downturn

Interview: Harry Brelsford from 420MSP Harry joins us for the one year anniversary of the launch 420 MSP (). Harry released How to Be an MSP – vertical edition focused on the cannabis industry last year at this time. His community has grown…

Yoram Baltinester on Managing Business During Times of Massive Changes We Haven’t Asked For

Host James Kernan interviewed Yoram Baltinester for this show. Yoram has been coaching and leading seminars since 1989. His fast, fierce and focused approach has earned him the nickname “The Personal Development Samurai.” While developing a…

Ryan Morris: Building a Business That Thrives

My friend Ryan Morris (from Morris Management Partners) normally hangs out on the Killing IT Podcast. But today he joined me here to talk about our industry from three different perspectives: Vendor, Distributor, and Partner. Obviously, we spent most…