Podcasts for IT consultants and managed service providers in the SMB Community.
Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of twenty books, most of which are also available as audio books.
He is the founder of the Small Biz Thoughts Community and maintains several blogs, including Small Biz Thoughts and Relax Focus Succeed.
Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He was an active, hands-on Systems Engineer until January of 2017.
Amy Babinchak is the owner of three IT related businesses: Harbor Computer Services, Third Tier, and Sell My MSP. She has been working in the small and medium business IT field for more than 20 years. Amy is a technical person with advanced skills in networking design, management, and implementation. She values technology for what it does for people and the success it brings to business.
Amy is also a Microsoft MVP for 14 years. She has received numerous leadership awards and is a valued member of various boards. She is a member of the executive council of the Managed Services community at CompTia.
James Kernan is the author of the 36 Month Millionaire Program, and recently published books, Leadership Essentials for Successful Executives and Business Tips. For the past 12 years, James has served as a Principal Consultant for Kernan Consulting and provides Coaching, Advising and Mentoring programs to entrepreneurs and leaders.
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March 16, 2023Karl Palachuk
SMB Community Podcast 31:33Comments Off on Tik Tok Time Limit, Five Minutes with Brian Mahon, & A Little Bit about Everything
Today — Amy’s B’s Binaural Beats. Ft. Coughs…Subscribe for more. — Segment One: Tik Tok Time Limit In effort to reduce teen screen time, Tik Tok has a set a 60 minute limit to users under 18. Karl suggest we take it a step up and set a…
March 9, 2023Karl Palachuk
SMB Community Podcast 23:27Comments Off on Karl Goes to ASCII Edge Featuring Sebastian Uchima, Ryan Cloutier, Frank Raimondi, & Trevor Digerolamo
In this special editions of SMBCP, we follow Karl on his journey at ASCII Edge. We have four bite sized interviews with four smart guys: Sebastian Uchima of Humanize IT The Humanize IT Framework is a top down approach to client conversations that…
March 2, 2023Karl Palachuk
SMB Community Podcast 34:00Comments Off on Bing AI’s Codependency, Five Minutes with Rich Freeman, & MSP Tools & Weakness in SMB
Weather alert: Amy B’s eletricity is out by ice storm so she joins us by phone while Karl enjoys the sun in snowy Southern California… Segment One: Creepy Bing AI Update According to a report by the New York Times, a four hour conversation…
February 23, 2023Karl Palachuk
SMB Community Podcast 32:21Comments Off on The Right to Repair, Michael Callahan & Rayanne Buchianico, & the Legal Component of What We Do
Have a question or comment for us? Want your question or comment to be featured on the next episode? Send it here: [email protected] Use the topic SMBCP and include your name for a shoutout. — Segment One: The right to repair. This…
February 16, 2023Karl Palachuk
SMB Community Podcast 31:57Comments Off on Bing AI, Five Minutes with Sam Saab, and Have You Seen the Green Comet Yet?
This podcast is not sponsored by big AI…but if anyone is offering, we’re listening. Segment One: Bing AI In the race for the best search engine, Microsoft introduces an AI-powered Bing! Amy and Karl pose the question: How will AI dictate if…
February 9, 2023Karl Palachuk
SMB Community Podcast 30:27Comments Off on The Return of Live Shows, chatGPT and the Green Comet, & Our Podcast is #1
The answer is yes–It is another chatGPT episode… — Segment One: Rob Rae joins Pax8 and the return of MSP Shows We discuss going public versus an MSP being bought out by an investment firm. Sometimes, it means sales and numbers because priortiy #1…
February 2, 2023Karl Palachuk
SMB Community Podcast 31:58Comments Off on Layoffers Wanna be with You Everywhere, Dave Seibert’s Adventure in Concrete World, & Upcoming Events
Our OG, legend, matriach, and instagram hawties hath returned. What are the meaning of all these nicknames and which belong to who? Find out in today’s episode. Segment One: Layoffs everywhere and so is Elon…What the hell is going on? Layoffs…
January 26, 2023Karl Palachuk
SMB Community Podcast 35:55Comments Off on Five Minutes with Dave Seibert, YOUR Personal Goals, & What’s New in the News
Amy B has returned from a January in the UK. Brr! That said, we are happy to report that she kept warm and the pubs are a-boomin’… Segment One: Five Minutes with a Smart Guy – Dave Seibert! It’s said humans can only concentrate for a good 15…
January 19, 2023Karl Palachuk
SMB Community Podcast 28:23Comments Off on News, Customer Service, and ChatGPT
Amy B. is off to England so it’s up to Karl, Amy L, James, and content creating AI to get us through the day… Segment One: Customer Service gone Awry – Noma, Rated the World’s Best Restaurant, Is Closing Its Doors Segment Two: The…