Three things to know today
- Yet another tech worker union
- This week in SolarWinds
https://www.msspalert.com/cybersecurity-news/solarwinds-patches-three-vulnerabilities/
https://gizmodo.com/the-solarwinds-hack-just-keeps-getting-wilder-1846193313
https://statescoop.com/no-evidence-solarwinds-hack-touched-election-systems/
https://securityboulevard.com/2021/02/more-solarwinds-news/
https://gcn.com/articles/2021/02/02/smarter-einstein.aspx
https://www.cfr.org/blog/most-tools-failed-detect-solarwinds-malware-those-did-failed-too
AND
- Call center technologies teach us
https://www.channele2e.com/business/enterprise/customer-service-technologies-options/