Episode 80 – Changing RMM Tools, Building the Stack, and the OS Environment

Big Thank You to CrossBeam for including us on their list of top-12 pocasts! See the details at “The 12 Best Partnership and Business Development Podcasts (So Far)“ https://blog.crossbeam.com/best-partnership-and-business-development-podcasts

Topic 1: Microsoft gets into the RMM tool space.

We explore the gap between the products being offered by vendors and where the market is going. We used to build machines. Now we build stacks of tools and services.

We continue to evolve, and the environment in which we operate continues to involve.

What is the channel takeaway? Tune in.

Topic 2: The transparency of technology and how that progresses through maturity stages.

How much of an expert do you need to be? Or, more precisely, how deep do you need to go with the technology vs. understanding enough to solve client problems?

Clients just want the solution. You need to be competent, but you don’t need to explain all the details to them.

Related Link:

https://medium.com/invisible/technology-is-best-when-invisible-2b72e31c6e4a

Topic 3: As various companies move into “our” space, how does this affect the services we’re already offering. Again, with Microsoft and others: How do they fit into the solution where I already have other solutions?

And a related question is: Do these “new” players play well with others?

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Sponsor note:

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You’ll even be able to catch Dave doing “why do we care” online. See you there.

🙂

 

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