Episode 132 – Vendor Sales, Government UI, and Instagram for Children

Question of the Day: What was your first W2 job?

Topic 1: Vendors Selling Around their Partners

Listener Lucy asks: “Why the **** do vendors keep overlooking the sales rep who owns the customer in their Channel program?”

There’s natural tension between vendors and their solution provider partners. Why do we have to keep revisiting this topic?

(Also, she agrees with Dave that a sandwich requires two pieces of bread.)

Topic 2: Thoughts on taking UI to government activities

Dominos (and other) have made some huge advancements in tracking the progress of their services. This is both a UI (user interface) and a CX (customer experience) topic. So where is the government when it comes to next-gen UI and CX?

Link: https://statescoop.com/why-government-technologists-love-dominos-pizza-tracker/ 

Topic 3: Facebook/Instagram for Children?

Holy smokes. Thankfully, Facebook has decided to “hold off” on releasing a version of Instagram geared toward children. We universally think it’s a bad idea. But we also point out that lots of other platforms are targeting children – illegally.

Link: https://www.nytimes.com/2021/09/27/technology/facebook-instagram-for-kids.html 

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